At A-OK Towing, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you contact us, request a service, or fill out a form on our website, we may collect:
✔ Your name
✔ Phone number
✔ Email address
✔ Location (if you request roadside assistance)
✔ Payment information (for service transactions)
b. Non-Personal Information
We may automatically collect non-personal data such as:
✔ IP address
✔ Browser type
✔ Pages visited on our website
✔ Date and time of your visit
2. How We Use Your Information
We use the information we collect to:
✔ Provide towing and roadside assistance services
✔ Process payments and service requests
✔ Improve our website and customer experience
✔ Respond to customer inquiries and support requests
✔ Send service updates or promotional offers (if opted in)
3. How We Protect Your Information
We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no online data transmission is 100% secure, so we cannot guarantee absolute security.
4. Sharing of Information
We do not sell, trade, or rent your personal information. However, we may share your information in the following cases:
✔ Service Providers – We may share data with third-party vendors who assist in delivering our services (e.g., payment processors).
✔ Legal Requirements – If required by law, we may disclose your information to comply with legal obligations or protect our business.
5. Cookies & Tracking Technologies
We may use cookies to enhance your browsing experience on our website. These cookies help us analyze website traffic and improve our services. You can disable cookies through your browser settings if you prefer.
6. Your Privacy Rights
You have the right to:
✔ Request access to the personal data we hold about you
✔ Request correction or deletion of your data
✔ Opt out of marketing emails at any time
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, so we encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.